SPEEDY BRILLIANT (HONG KONG) LIMITED (referred to as the "Company") respects anyone who uses the company's website or participates in SPEEDY BRILLIANT (HONG KONG) LIMITED's activities or registers to use SPEEDY BRILLIANT (HONG KONG) LIMITED's services or online content, including but not limited to the products and services of our partners (hereinafter referred to as "services") privacy rights of persons. We will ensure that the personal data collected, transmitted, stored and used will be handled in compliance with the provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of the Hong Kong Special Administrative Region) (hereinafter referred to as the "Ordinance"). By providing personal information to us, it is deemed to agree to this privacy policy.

Collection of Personal Data:

Categories of Personal Data We Collect:

The categories of personal data we collect include, but are not limited to:

  • Your title, name, gender, phone number, e-mail address, residential address, mailing address, billing address, shipping address and other contact information, month and date of birth, payment or credit card information, username and password, and information about your relationship with us. Any personally identifiable information provided to us in any other form of interaction with us.
  • The IP address of the computer, mobile phone or other electronic/communication device you use, real-time location information, browser settings, browsing history, recommended websites that referred you to our platform, and other Internet record information.

How we collect your personal data:

We may obtain personal data about you in different ways, for example when you:

  • Register for an account on our website;
  • Register for an account on our website;
  • Browse our products and services, shop, or otherwise interact with our website;
  • Accept our cookies on your device;
  • Participate in our events, promotions, sweepstakes or promotions; any customer surveys or marketing activities;
  • Log in to visit our website or browse any of our social media pages, by interacting with our social networking sites, such as liking or commenting on our posts or sending us private messages;
  • Interact with our customer experience team or other representatives, for example, through our web forms, emails, phone calls, any social media platforms, letters or face-to-face meetings;
  • Your authorized representatives submit your personal data to us for any purpose for which you have authorized them, such as purchasing our products or services for delivery or gifting to you;
  • Voluntarily submit your personal data to us for any reason;

Please be aware of our Cookies Policy on the information we collect and use. We may also collect your personal data where consent is not required by applicable law.

Please ensure that all personal data submitted to us is complete, accurate, true and correct, otherwise it may result in us being unable to provide you with the products and services you requested.

Purpose of collecting personal data:

Your personal data may be used for one or more of the following purposes ("Purposes"):

  • To communicate with you;
  • To provide services to you;
  • To provide services to you;
  • Verify your identity;
  • Manage and participate in any communication to provide membership or other marketing, promotional activities or offers;
  • To process applications and update partners' products and services on your behalf,
  • Process your order for products or services, place orders and fulfil orders;
  • Allow this website to store your personal information so that you do not need to re-enter relevant information each time you purchase a product
  • To process and respond to your inquiries, suggestions or complaints;
  • Conducting opinion surveys;
  • To provide customer service;
  • Conduct market research, statistical analysis and behavioral analysis to help us further understand customer needs and improve service and product quality;
  • Conduct promotional/advertising activities;
  • Conduct customer data analysis and analyze your shopping preferences;
  • To fulfil our duty to keep records of our processing activities;
  • Make recommendations to you about our services or products or services of interest to you;
  • Design our website and content to suit your specific preferences;
  • Handling your complaints and account inquiries, claims and/or litigation against the Company or any party;
  • Prevent and deter fraud;
  • Audit purposes;
  • To comply with laws, regulations or compliance requirements, to deal with inquiries from law enforcement or regulatory agencies or to obtain legal advice;
  • Any other purposes directly related to any of the above.

We will only collect personal data that is necessary for or directly related to the specified purpose. If we intend to use personal data for other purposes not listed above, we will obtain your consent before using your personal data.

Purpose of collecting personal data:

From time to time, we may use your personal data for the purpose of sending news, offers, publicity and marketing offers for direct marketing. For this purpose, the Company needs your consent. We may contact you by email, mobile app notifications, social media links, text messages, text/image/video messages, phone calls or emails.

We will not provide your personal data to third parties for direct marketing purposes. If you do not wish to receive any direct marketing communications from us and our partners, you can update your preference at any time through your registered account or the unsubscribe link we provide. Upon receipt of your notice, we will cease to use your personal data for direct marketing purposes.

Data Storage:

When you do business with us, we will keep your online transaction records for audit purposes. It is our general policy to keep such information for a reasonable period of time. We do not provide a facility for you to delete the personal data we hold online.

Usage of COOKIES:

When you do business with us, we will keep your online transaction records for audit purposes. It is our general policy to keep such information for a reasonable period of time. We do not provide a facility for you to delete the personal data we hold online.

  • As you browse
  • Obtain information about your preferences, searching and browsing behaviour, online activities and usage of the Internet;
  • Track the items stored in your shopping basket and assist you with the checkout process;
  • Make your online activities more efficient and experience better;
  • Make security measures more stringent;

The information we obtain using Cookies may not contain your personal information. Although we may obtain information about your computer or other electronic devices (such as IP address, browser settings, browsing history and/or other Internet record information), it may not be able to identify you. Since non- personal data is intermingled with personal data, we treat such data as personal data for purposes of our Privacy Policy. In certain circumstances, we may collect your personal data, but it must be voluntarily provided by you by completing an online form, or collected when you purchase items or use services on our web pages and mobile applications.

If you do not allow the use of Cookies, you can make adjustments on your Internet browser and electronic devices. If you disable cookies, you are aware that some features of our web pages may not be available.

Confidentiality, Disclosure and Security of Personal Data:

The personal information we collect and hold about you will be treated confidentially; however, if it is necessary to perform legal obligations in accordance with the provisions or requirements of the law, or to provide you with services, or to perform the original purpose or directly related purpose of collecting personal information. The Company may disclose such information to the following persons (whether they are located in Hong Kong or outside Hong Kong):

  • Competent courts, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations;
  • The company's affiliates, partners, participating in service sales and marketing or administration, or sellers or contractors, agents or other service providers who provide goods/services;
  • Any other person under a duty of confidentiality to the Company, including members of the corporate group, IT consultants, data processing contractors, auditors, accountants, or lawyers who have undertaken to keep such information confidential;
  • Banks, financial institutions, insurance companies, credit card issuers, or debt collection services.

Any questions, comments, suggestions or information sent by you or posted on our website or any part of the website, except personal information, are deemed to be voluntarily provided to the company in the form of non-confidential and non-proprietary information. We have the right to use, reproduce, disclose, transmit, publish and/or publish such information elsewhere, including but not limited to providing such information for the purpose of developing and promoting services and meeting customer needs. The Company will use all reasonable endeavours to ensure that all personal data held by us is stored in a reliable, safe and secure place. We will endeavour to keep all personal data we collect confidential. However, please understand that we cannot guarantee the security of transmitted data.

Protect your Personal Data:

We take appropriate technical and corporate measures to protect the personal data you provide to us from accidental or unlawful destruction, loss, alteration, disclosure or access to your personal data.

This privacy policy statement only applies to our website. Our web pages may contain links to other web addresses and web pages (external links). Whenever you activate any of these link URLs, such as clicking on any advertiser's link column, you have left our website and mobile application; any personal data or any other information provided is not within the control of the company. Your browsing or usage of other sites is at your own risk.

Your Rights to Data:

Your Rights to Data:

  • Check whether we hold any personal data about you;
  • Request access to the personal data we hold about you;
  • Ask us to correct any incorrect personal data;
  • Update your personal data;
  • Delete your personal data;

To make any of the above requests, please contact us using the following e-mail address: [email protected]

Request to Withdraw Consent:

You may withdraw your consent to the collection, use and/or disclosure of your personal data held or controlled by us by submitting a request to us by e-mail at [email protected]. Please note that depending on the nature of the withdrawal of consent, we may not be able to continue to provide you with some or all of our products or services. We will process such requests within a reasonable time of 30 days after we receive your notice of withdrawal. Once processing is complete, we will no longer collect, use and/or disclose your personal data, except to retain your personal data for compliance, regulatory or other lawful purposes.

Access to and Correction of Personal Data:

If you have any questions about the company's privacy policy, or intend to access or correct personal information, you can contact us by e-mail at [email protected]

We will endeavour to respond to your personal data access and correction requests within 30 days. If we are unable to meet this deadline, we will notify you as soon as we are able to provide the information or make corrections. Please note that certain types of personal data access and correction requests may be exempt under the Regulations.

General Information:

In accordance with the Ordinance, the Company reserves the right to charge you a reasonable fee for the relevant data access request.

This privacy policy will be reviewed regularly and updated on the website.

This Privacy Policy is governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

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